Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you

visit or make a purchase from Lauryn’s Learning Loft’s site.

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including

information about your web browser, IP address, time zone, and some of the cookies that are installed

on your device. Additionally, as you browse the site, we collect information about the individual web

pages or products that you view, what websites or search terms referred you to the site, and how you

interact with the site. We refer to this collected information as “Device Information.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect

certain information from you, including your name, billing address, shipping address, payment

information (including credit card numbers), email address, and phone number. We refer to this

information as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device

Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we generally collect to fulfill any orders placed through the site

(including processing your payment information, arranging for shipping, and providing you with invoices

and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you.

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or

advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in

particular, your IP address) and, more generally, to improve and optimize our site (for example, by

generating analytics about how our customers browse and interact with the site and assessing the

success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We also use Google Analytics to help us understand how our customers use the Site -- you can read

more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to

respond to a subpoena, search warrant, or other lawful request for information we receive, or to

otherwise protect our rights.

DATA RETENTION

When you place an order through the site, we will keep your order Information for our records unless

and until you ask us to delete it.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other

operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a

complaint, please contact us by e‑mail at lisa@laurynsloft.com.

Refund Policy

RETURN

* Our policy lasts 14 days. If 14 calendar days have gone by since your purchase, unfortunately, we

cannot offer you a refund or exchange.

*To be eligible for a return, your item must be unused and in the same condition that

you received it. It must also be in the original packaging.

*To complete your return, we require a receipt or proof of purchase.

*Please do not send your purchase back to the manufacturer.

*Any item not in its original condition or items that are damaged or missing pages for

reasons not due to our error may not be returned.

*Any item that is returned more than 14 calendar days after delivery will not be accepted.

REFUNDS (if applicable)

*Once your return is received and inspected, we will send you an email to notify you that we have

received your returned item. We will also notify you of the approval or rejection of your refund.

*If you are approved, then your refund will be processed, and a credit will automatically be applied to

your credit card or original method of payment, within 5 to 10 business days of the notice.

LATE OR MISSING REFUNDS (if applicable)

*If you haven’t received a refund yet, first check your bank account again.

*Then contact your credit card company; it may take some time before your refund is

officially posted.

*Next, contact your bank. There is often some processing time before a refund is posted.

*If you’ve done all of this and still haven't received your refund, please contact us at

lisa@laurynsloft.com.

EXCHANGES (if applicable)

*We only replace items if they are defective or damaged. If you need to exchange it for the same item,

send us an email at lisa@laurynsloft.com, and the return shipping address will be provided at that time.

*You will be responsible for paying for your own shipping costs for returning your item. Shipping costs

are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your

refund.

*Depending on where you live, the time it may take for your exchanged product to reach you may vary.